Customer Churn Prediction for Telecoms

Key Outcomes

  • ✓ 25% reduction in churn rate
  • ✓ Predictive model accuracy at 92%
  • ✓ Proactive retention campaigns automated
NeuroIntelligenceNeuroCRM

Challenge

A leading telecommunications organisation in Malta needed to modernise their operations with AI-driven automation.

Solution

Neural AI deployed a tailored solution leveraging NeuroIntelligence and NeuroCRM to deliver measurable results.

Outcomes

  • 25% reduction in churn rate
  • Predictive model accuracy at 92%
  • Proactive retention campaigns automated